Question 1

How do I get started?

Accepted Answer

Three steps. (1) Take the 60-second quiz to find your best-match program. (2) Add it to cart and check out. (3) We deliver the frequency to your Healy device remotely — usually within minutes. No shipping, no setup.

Question 2

How quickly will I feel results?

Accepted Answer

Most users report a noticeable shift after the first or second session. Deeper, lasting results — like sleep changes, energy lifts, or pattern release — typically build over 1–4 weeks of regular use.

Question 3

Which program should I start with?

Accepted Answer

If you're new, start with an Essential ($47–$147) matched to your top goal. The quiz handles this for you. If you want depth across multiple goals, a Bundle gives you the best value.

Question 4

Do I need a Healy device?

Accepted Answer

Yes. Our programs are precision-tuned for installation on Healy devices. You must already own a Healy (any model) to receive and run our frequencies.

Question 5

Will it work with my Healy model?

Accepted Answer

Yes — our programs are compatible with all current Healy models. They're delivered as Healy Expert Programs that integrate with your existing app and library.

Question 6

I don't have a Healy yet — what do I do?

Accepted Answer

You'll need to acquire one first. Once you have your Healy ID, come back and we'll deliver any program in minutes.

Question 7

How are your programs different from Healy's built-in ones?

Accepted Answer

Healy ships with a general library. Ours are hand-crafted by TimeWaver-certified experts to target specific outcomes — abundance, deep sleep, trauma release, manifestation. Each one is engineered for a result, not general wellness.

Question 8

How long is each program?

Accepted Answer

Run times vary from 20 to 90 minutes depending on the program. Most can be run daily, and stack with other programs without conflict.

Question 9

Can I run multiple programs at once?

Accepted Answer

You run one frequency at a time on your Healy, but you can stack programs across the day or week. Bundles are designed exactly for this — each one is a curated stack.

Question 10

Why are programs priced this way?

Accepted Answer

Each program represents 40–80 hours of expert frequency engineering. Single programs range $47–$297. Bundles save up to 50% by stacking related programs together. Membership ($47/mo) adds a monthly personal optimization, four seasonal programs a year, and 15% off everything.

Question 11

Is there a payment plan?

Accepted Answer

Yes — programs $197 and up qualify for our 3-payment plan. You'll see the option on the product page. Total is slightly higher than paying upfront, but it splits the investment.

Question 12

What's your refund policy?

Accepted Answer

We offer a 30-Day Store Credit Guarantee. If a program doesn't resonate within 30 days, we refund the full amount as store credit you can use on any other program or membership.

Question 13

Why store credit and not cash?

Accepted Answer

Frequency programs are delivered remotely and can't be "returned" once installed. Store credit lets you swap into something that fits better, with zero risk of losing the investment.

Question 14

How is the program delivered to my device?

Accepted Answer

Remotely. After purchase you'll receive a delivery email with your activation steps. Most installations complete within minutes. No shipping, no hardware.

Question 15

What if I have trouble installing?

Accepted Answer

Our support team handles every installation issue personally — usually within 24 hours. Members and Elite buyers get priority response.

Question 16

Is my data private?

Accepted Answer

Yes. We never share your goals, quiz answers, or program history. Your energy data is treated with medical-grade privacy standards.

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